The attractions of Cougar Creek’s House of Horrors are intense theatrical experiences. You will experience loud noises, bright lights, dark spaces, strobe lights and fog machines as well as damp or wet conditions and a physically demanding environment with possible uneven terrain.

You should not enter if you are pregnant, have problems with claustrophobia, have heart, back or neck conditions, are prone to seizures, have respiratory problems or any other physical or mental limitation that will impair your ability to experience these attractions.

Visitors to Cougar Creek’s House of Horrors understand that there is an inherent risk in entering the haunted attractions. In consideration and acceptance of admission to Bayville Scream Park visitors agree to release the operator, its parent company, affiliates, officers, directors, employees and land owner from any liability for harm, injury, death or expense that may arise directly or indirectly from visiting Bayville Scream Park.

ENTER AT YOUR OWN RISK

NO REFUNDS WILL BE GIVEN UNDER ANY CIRCUMSTANCE

Failure to follow these rules will result in removal without refund:

• No physical contact with actors, staff, props, or other guests
• No touching or damaging scenic elements
• No smoking or vaping indoors (smoking is allowed only in designated areas)
• No weapons, illegal drugs, alcohol, or intoxicated guests
• No photography or video inside the haunted attractions
• No external light sources including flashlights, phone lights, or glow items
• No running, roughhousing, or disruptive behavior
• No high heels or open-toed shoes; proper footwear is required
• Remove all dangling jewelry before entering
• Verbal or physical harassment of staff or other guests will result in immediate removal and possible law enforcement involvement

Enter at your own risk.

Our attractions are not recommended for children under 13. Children under 16 must be accompanied by someone 21 years of age or older at all times.

Cougar Creek’s House of Horrors is not responsible for lost, stolen, or damaged items. Do not bring valuables. Do not remove your phone or personal belongings during the attractions. Do not leave valuables in your car.

By entering Cougar Creek’s House of Horrors, you consent to being photographed, filmed, and recorded for any purpose, including marketing, promotion, security, or legal documentation.

All photography, video, and related media captured by Cougar Creek’s House of Horrors or its affiliates are the exclusive property of Cougar Creek’s House of Horrors and may be used without compensation in perpetuity.

These Terms of Use (including without limitation the validity, construction, and performance of duties related to the Terms of Use) are governed by and construed in accordance with the laws of Canada and the laws of the Province of British Columbia without giving effect to any principles of conflicts of laws.

You shall first contact us at cougarcreekhouseofhorrors@gmail.com regarding any claim or controversy arising out of or relating to these Terms of Use, or any breach thereof, or the use of our Sites, except such claims or controversies for which injunctive relief is available. Any claim or controversy that cannot be resolved by the parties after the exercise of good faith discussion within thirty (30) days shall be finally settled by arbitration administered by an Arbitration Association in accordance with its Commercial Arbitration Rules including the Supplementary Procedures for Consumer-Related Disputes (collectively, “AAA Rules”), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The AAA Rules are available online at adr.org. You agree that, by accepting these Terms of Use, you and Cougar Creek’s House of Horrors are each waiving the right to a trial by jury or to participate in a class action. These Terms of Use evidence a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. Unless you and Cougar Creek’s House of Horrors agree otherwise, any arbitration hearings will take place in the province of British Columbia.

In the event that binding arbitration is not enforceable, you consent to the exclusive jurisdiction of any federal or state court located in the Province of British Columbia, Canada for the resolution any disputes. Any cause of action you may have with respect to your use of our site must be commenced within six (6) months after the claim or cause of action arises.

Prices and operating schedule are subject to change without notice. All attractions are subject to temporary maintenance, safety or inclement weather shutdowns. In the event of an earthquake, fire, power outage, flood, terrorist attack, bomb threat, a violent stand up/heist, or any type of false alarm that causes Cougar Creek’s House of Horrors to shut down, Cougar Creek’s House of Horrors is not responsible for issuing a refund to ticket holders. These park rules & policies are not comprehensive, and are subject to change without notice. The park may have numerous additional rules and procedures applicable to guests which, if not followed, may subject the guest to ejection without refund.All media, images, videos, and content of this website are an asset of Cougar Creek’s House of Horrors. Copyright 2025

Bayville Scream Park may take and use images & video of all guests. Bayville Scream Park at all times reserves the right to videotape patrons, and take still images, and to utilize those images and videos for any reason, including marketing, advertising, promotion, on social media, live streaming on the Internet, for safety and security, for documentation as evidence in a legal or criminal matter or other investigation, for news reporting, and otherwise in an unrestricted manner for legitimate purposes. All property ownership of such materials, and copyright in and to all such materials, shall belong exclusively to Bayville Scream Park in perpetuity, without any compensation or other consideration to any guest or other person in, on or around the Bayville Scream Park property, or parking lot.

You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g., cart reminders) from Cougar Creek’s House of Horrors, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.

Message frequency will vary. Cougar Creek’s House of Horrors reserves the right to alter the frequency of messages sent at any time, increasing or decreasing the total number of messages. Cougar Creek’s House of Horrors also reserves the right to change the short code or phone number from which messages are sent and will notify you when such changes occur.

Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas. Cougar Creek’s House of Horrors, its service providers, and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

By opting in, you also agree to Cougar Creek’s House of Horrors’s Terms of Use and Privacy Policy.

We are able to deliver messages to the following mobile phone carriers:
Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile.
Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Cancellation

Text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our shortcode to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT, you will receive one additional message confirming your request has been processed. You acknowledge that our text message platform may not recognize unsubscribe requests that do not include these specific keywords and agree that Cougar Creek’s House of Horrors and its service providers will not be liable for failing to honor such requests. If you unsubscribe from one text message program, you may still receive messages from other Cougar Creek’s House of Horrors programs until you separately unsubscribe from those.

Help

Text the keyword HELP to our shortcode for customer care contact information.

Customer Care

If you experience any issues, please visit https://support.attentivemobile.com/help/ to submit a support request or email support@attentivemobile.com.

Contact

This message program is a service of Cougar Creek’s House of Horrors, located at 12530 72nd Ave, Surrey, BC V3W 2M6, Canada.

Dispute Resolution

General

To resolve disputes between you and Cougar Creek’s House of Horrors in the most expedient and cost-effective manner, both parties agree that any dispute arising from or related to these messaging terms and conditions (“Messaging Terms”) or your receipt of text messages from Cougar Creek’s House of Horrors or its service providers will be resolved through binding arbitration. Arbitration is less formal than a court lawsuit, using a neutral arbitrator instead of a judge or jury, with potentially more limited discovery. Arbitrators may award the same damages and relief as courts. By agreeing to these Messaging Terms, you and Cougar Creek’s House of Horrors waive the right to a jury trial or class action. The Federal Arbitration Act governs this agreement.

Exceptions

This arbitration agreement does not prevent either party from:

1. Filing individual claims in small claims court.
2. Pursuing enforcement actions through applicable agencies.
3. Seeking injunctive relief from a court of competent jurisdiction.
4. Filing claims in court for intellectual property infringement.

Arbitration Process

Arbitration between you and Cougar Creek’s House of Horrors will follow the rules of the Canadian Arbitration Association under its Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer Related Disputes (“CAA Rules”), as modified by these Messaging Terms. Details are available at www.adr.org or by calling 1-800-778-7879. The arbitrator will have exclusive authority to resolve disputes regarding these terms.

Notice & Process

To initiate arbitration, the party seeking arbitration must send a written Notice of Dispute to the other party. Notices to Cougar Creek’s House of Horrors should be addressed to: 12530 72nd Ave, Surrey, BC V3W 2M6 Canada. The Notice must describe the claim and the relief sought. If the dispute cannot be resolved within 30 days of receiving the Notice, either party may commence arbitration.

No Class Actions

Both parties agree only to bring claims in individual capacities, not as part of a class or collective action.

Modifications

Future changes to this arbitration agreement will not affect previous disputes unless you reject the modification by providing written notice within 30 days of the change.

Enforceability

If any part of this arbitration agreement is deemed unenforceable, the remaining terms will remain in effect.